olk89 Privacy Policy

The following defined terms are used throughout this Privacy Policy. Where the same terms are used in the olk89 Terms & Conditions, they carry the same meaning unless otherwise stated.

• "olk89", "we", "us", or "our" refers to the olk89 platform and its operating entity, accessible at olk89.net.
• "Member", "you", or "your" refers to any individual who accesses, registers on, or uses the olk89 platform.
• "Personal Data" means any information that directly or indirectly identifies a natural person, including name, email address, date of birth, financial account details, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion, or any combination thereof.
• "KYC" means Know Your Customer — the identity verification process olk89 uses to confirm the identity, age, and residency of Members before processing withdrawals or as otherwise required.
• "Cookies" means small text files placed on your device by the olk89 platform or by authorized third-party services to store session information, preferences, and analytics data.
• "Third-Party Processor" means any external service provider engaged by olk89 to process Personal Data on our behalf, including payment processors, KYC verification providers, and analytics platforms.
• "Data Subject Rights" means the rights afforded to Members regarding their Personal Data, as detailed in Section 11 of this policy.

This Privacy Policy applies to all Personal Data collected by olk89 in connection with the operation of its online sportsbook, casino, and gaming platform at olk89.net and all associated subdomains, mobile-optimized pages, and linked service interfaces.

This policy applies to:

• All registered Members, including those who have initiated but not completed registration.
• Visitors who browse the olk89 platform without creating an account, to the extent that browsing data (such as IP addresses and cookie data) is automatically collected.
• Individuals who contact olk89 via live chat, email, or any other support channel, whether or not they hold an active account.

This policy does not apply to third-party websites, platforms, or services that may be linked from olk89's platform. olk89 is not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any external site you visit.

olk89 collects Personal Data across several categories depending on how you interact with our platform. The table below summarizes the categories of data we collect and specific examples within each category.

olk89 does not collect sensitive Personal Data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for KYC verification purposes, in which case such data is handled with heightened security measures and is never used for any purpose other than identity verification.

olk89 collects Personal Data through the following channels and mechanisms:

1. Direct Registration. When you create an olk89 account via the olk89 Login page, you provide Identity Data and Contact Data directly through the registration form.
2. Transaction Processing. When you make a deposit or withdrawal using a local Indonesian bank (BCA, BRI, BNI, Mandiri) or e-wallet (OVO, DANA, GoPay), Financial Data is collected and verified to process the transaction securely.
3. KYC Verification. When you submit identity documents for KYC verification — required before your first withdrawal — we collect and review KYC Document Data on a secure, encrypted upload channel.
4. Automated Technologies. As you browse and use olk89, Technical Data and Usage Data are collected automatically through server logs, cookies, web beacons, and analytics tools. See Section 7 for detailed cookie information.
5. Support Interactions. When you contact olk89 via live chat or email at [email protected], Communications Data is collected and retained for quality assurance and dispute resolution purposes.
6. Third-Party Sources. In limited circumstances, olk89 may receive data about you from third-party KYC verification providers, fraud prevention services, or payment processors in order to validate your identity or investigate suspicious account activity.

olk89 processes your Personal Data only where we have a legitimate legal basis to do so. The table below sets out each processing purpose, the data categories involved, and the legal basis relied upon.

olk89 does not sell, rent, or transfer your Personal Data to unaffiliated third parties for their own marketing or commercial purposes. We may share your data only in the following limited circumstances:

1. Payment Processors. We share Financial Data with licensed payment processors and Indonesian banking partners (including BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, and e-wallet providers OVO, DANA, GoPay, ShopeePay, LinkAja) solely for the purpose of executing deposit and withdrawal transactions. These processors operate under binding data processing agreements and are prohibited from using your data for any other purpose.
2. KYC Verification Providers. Identity and KYC Document Data is shared with certified identity verification service providers engaged by olk89 to conduct age verification, document authentication, and anti-money-laundering checks. These providers are bound by strict confidentiality obligations.
3. Fraud Prevention Services. Technical and Usage Data may be shared with fraud detection platforms to identify and prevent suspicious account activity, bonus abuse, multi-accounting, and unauthorized access attempts.
4. Game Content Providers. Limited technical data (such as session tokens and game round identifiers) is shared with licensed game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — for the purpose of delivering and logging game sessions. These studios do not receive your personally identifiable information beyond what is technically necessary to serve game content.
5. Legal and Regulatory Authorities. olk89 may disclose Personal Data to competent regulatory, law enforcement, or judicial authorities where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
6. Corporate Transactions. In the event of a merger, acquisition, restructuring, or sale of olk89's business or assets, your Personal Data may be transferred to the acquiring entity. You will be notified of any such transfer and any material changes to this Privacy Policy that may result from it.

olk89 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage objects) to operate and improve the platform. The table below describes the categories of cookies we use.

You can manage or delete cookies at any time through your browser settings. Disabling functional or analytics cookies will not prevent you from using the core features of olk89 but may affect your personalized experience. Disabling strictly necessary cookies will impair platform functionality and may prevent login.

olk89 does not use third-party advertising network cookies or serve behavioral advertising to Members based on their platform activity outside of olk89.

olk89 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, Personal Data is securely deleted or permanently anonymized so that it can no longer be associated with any individual. Where data is anonymized rather than deleted, it may be retained indefinitely for aggregate statistical purposes.

olk89 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• SSL/TLS Encryption: All data in transit between your device and olk89's servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon and "https://" prefix in your browser's address bar when using olk89.
• Encryption at Rest: Sensitive data stored on olk89's servers — including Financial Data and KYC Document Data — is encrypted at rest using AES-256 or equivalent standard encryption algorithms.
• Access Controls: Access to Personal Data is restricted on a strict need-to-know basis. Only authorized olk89 personnel with a legitimate operational requirement are permitted to access Member data, and all access is logged and audited.
• Penetration Testing & Vulnerability Scanning: olk89 conducts regular security assessments, including penetration testing and automated vulnerability scans, to identify and remediate potential weaknesses before they can be exploited.
• Incident Response Plan: olk89 maintains a documented data breach incident response plan. In the event of a confirmed breach that poses a risk to your rights and interests, we will notify affected Members and relevant authorities within the timeframes required by applicable law.
• Staff Training: All olk89 personnel with access to Member data receive regular training on data protection obligations, phishing awareness, and secure data handling practices.

olk89 operates internationally, and your Personal Data may be stored on or transferred to servers located outside of Indonesia. When such transfers occur, olk89 ensures that appropriate safeguards are in place to maintain the same level of data protection that applies under this Privacy Policy.

Safeguards used for international transfers include:

• Contractual clauses in agreements with Third-Party Processors that require them to protect Personal Data to a standard equivalent to this policy.
• Use of processors located in jurisdictions that maintain internationally recognized data protection frameworks.
• Technical measures such as data minimization and pseudonymization applied before transfer where feasible.

By using the olk89 platform, you acknowledge and consent to the transfer of your Personal Data to servers or service providers located outside Indonesia where necessary to deliver our services, subject to the safeguards described above.

As an olk89 Member, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid, verified request.

Please note that some rights are subject to limitations — for example, we cannot delete data that we are legally required to retain for anti-money-laundering or regulatory compliance purposes. Where we are unable to fulfill a request in full, we will explain the reason in our response.

The olk89 platform is strictly intended for adults aged 21 years and over. We do not knowingly collect Personal Data from any person under the age of 21. Registration by minors is prohibited under olk89's Terms & Conditions and is a serious violation of our platform rules.

If you are a parent or guardian and you believe that a minor in your care has registered an account or provided Personal Data to olk89 without your knowledge, please contact our support team immediately at [email protected]. We will investigate and, where confirmed, close the account and delete all associated data without delay.

The olk89 platform may contain references to, or integrate content from, third-party game studios and service providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe). While olk89 carefully selects its partners and requires them to maintain high data protection standards, we cannot control and are not responsible for the independent privacy practices of any third party.

This Privacy Policy covers only the processing of Personal Data carried out by olk89 in connection with the operation of the olk89 platform. If you interact with third-party services embedded within or linked from the platform, any data you provide directly to those third parties is subject to their own privacy policies. We encourage you to review those policies before sharing any Personal Data with a third party.

olk89 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes, we will notify registered Members by email and/or by displaying a prominent notice on the olk89 platform prior to the changes taking effect.

The effective date at the top of this page indicates when the current version of the policy was last reviewed and approved. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of the olk89 platform after any update to this policy constitutes your acceptance of the revised terms.

Prior versions of this Privacy Policy are available on request by contacting our support team at [email protected].

If you have any questions, concerns, or complaints about this Privacy Policy or about the way olk89 handles your Personal Data, please contact our support team using the details below. We are committed to resolving privacy concerns promptly and transparently.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or regulatory body in your jurisdiction. olk89 will cooperate fully with any investigation by a competent authority.

For responsible gaming concerns, including self-exclusion, deposit limits, or problem gambling support, please visit our dedicated Responsible Gaming page or contact our support team directly. Privacy concerns related to your responsible gaming data will always be handled as a priority.